We're here for every patient — across every time zone, every step of the journey.
Whether you're just exploring or ready to book your treatment, our patient coordinators are available around the clock. Call, message or email — and you'll hear back from a human being within hours, not days.
Merkez Mah. Firuze Sk. S Ofis No: 5 İç Kapı No: 25
Kağıthane / İstanbul
Mon – Sat: 09:00 – 19:00 (TRT)
Sunday: emergency only
Tell us a little about what you're looking for. We'll send you a personalised treatment plan and quote within 24 hours — no obligation.
Every enquiry receives a personal response from a senior coordinator — typically within four hours during business time.
We share information, prices and timelines openly. You decide if and when to proceed — no aggressive sales tactics.
From your first message to your post-op follow-up at home in Sydney or Auckland — the same person looks after you.
We work exclusively with internationally accredited hospitals and surgeons with verifiable credentials and outcomes.
Yes — completely. We provide written quotes, treatment plans and surgeon recommendations at no cost and with no obligation. Most patients chat with us for weeks before booking.
It depends on the treatment. Hollywood Smile takes 5–7 days, hair transplant 3 days, rhinoplasty 7–10 days, gastric sleeve 5–7 days, mommy makeover 10–14 days. We design every itinerary around your travel window.
We don't book your international flights, but we'll advise on the best routes from Sydney, Melbourne, Brisbane, Perth, Auckland and Wellington. Everything from Istanbul airport onwards — transfers, accommodation, hospital, follow-ups — is included.
Every treatment includes long-term aftercare. Your surgeon and coordinator stay reachable via WhatsApp, and we can coordinate in-person follow-up with partner clinics in many countries if needed.
Absolutely — and we recommend it. Companions stay free in your hotel room and join all transfers. Many of our packages include a city tour day for your travel buddy.